Manufacturing companies are challenged to innovate in different aspects in their business in order to add value to their offerings and sustain their competitive advantage. The need for fulfilling stakeholders’ requirements and the greater demand for environmental responsibility lead companies to shift their traditional business models, based on product sales, to Product-Service System (PSS) – a new business model which encompasses an integrated offering of products and services. The combination of smart object abilities result in automatized functionalities, which are able to perform PSS business model activities with high level of efficiency and efficacy. Therefore, it presents potential to enable new value proposition upon that PSS business model. Servitization is the process to support companies to transform themselves into PSS provider. Servitization is multidisciplinary. Therefore, knowledge from fields and communities with different mindsets and research methods were integrated: engineering design (lean, design thinking, product and service development, PSS design); sustainability (ecodesign, lifecycle management, circular economy); business administration (business process management, people change management, business model innovation, investment analysis, value chain); computer science; project management; and technology management. This paper aims to discuss the experience of developing a servitization methodology that integrates concepts from different knowledge areas with focus on PSS design, change process and business model innovation.